The word shopping brings feelings of
immediate excitement to most people. But if you combine the word
shopping with car insurance as in "shopping for auto insurance" it
produces the opposite force. The thought of shopping for auto
insurance makes the eyes glaze over and the heart rate drop to the
pace of a slumbering couch potato.
Couch potato? Indeed. D heller, a consumer
advocate at The Foundation for Taxpayer & Consumer Rights (a
California-based consumer advocacy group) and a recognized vehicle
insurance issues specialist, told us that too often "people purchase
car insurance by calling the number on the tv screen."
But wait, this is important things! You want to
be adequately covered if you get in an accident. And you certainly
don't want to pay more for auto insurance than you have to. Maybe
waiting for a solution to be beamed into your sitting room is not the
better idea.
How can you stay sharp while navigating through
this murky subject? Just remember: There is money to be saved. How
much? Hundreds, even thousands, per year. For example, one of the
authors typed all of his auto insurance information into a comparative
vehicle insurance service. The quotes (for very basic coverage on two
old vehicle) ranged from $1,006 to $1,807 a difference of $801 a
year. If you're currently dumping thousands into your car insurance
organizations coffers because of a couple of tickets, an fortuity, or
a questionable credit rating, shopping your policy against others may
be well worth the effort.
consider it this way you can convert the money
you save into purchasing of something you've lusted after for a long
time. Hold that destination in your mind. Now, let's begin.
Before you can shop for a policy, you have to
decide what you need. The first step in finding the right insurance
for you is to figure out the amount of coverage you need. This varies
from state to state. So take a moment to find out what coverage is
required where you live. Make a list of the different types of
coverage and then return for the next step. (You will find a list of
each state's requirements and an explanation of the various types of
automobile insurance in "How Much automobile insurance Do You Really
Need?". Also, check out "Little-Known But Important automobile
insurance Issues" as it has a glossary of basic insurance
terminology.)
Now that you know what is required, you can
decide what if anything you need in addition to that. Some people
are quite cautious. They base their lives on worst-case scenarios.
insurance companies love these people. That's because vehicle
insurance firms know what your chances are of being killed or maimed,
and how likely it is for your car to be damaged or stolen. The
information the automobile insurance firms has collected over previous
decades is crunched into "actuarial tables" that give insurance
adjustors a quick look at the probability of just about any
occurrence.
It is important to keep in mind that the basis
of car insurance is a difference of opinion between you (the insured)
and them (the vehicle insurance organizations). You believe you will,
at some point, probably get in an accident. The auto insurance company
believes you probably won't. And the auto insurance car crash, is
willing to take your money to prove you wrong.
So how much insurance should you buy beyond your
state's minimums?
"Look at your personal financial situation," D
howard, director of the Insurance Consumer Advocate Network (I-CAN)
and former insurance adjuster, advised. "If you have assets to protect
and that is all insurance is doing get enough liability coverage."
For instance, if you purchase $50,000 of bodily injury liability
coverage but have $100,000 in assets, attorneys could go after your
treasures in the event of an fortuity in which you're at-fault and the
other party's medical bills exceed $50,000.
Dennis Howard noted that his general
recommendation for liability limits are $50,000 bodily injury
liability for one person injured in an car crash, $100,000 for all
people injured in an fortuity and $25,000 property damage liability
(that is, 50/100/25) given that half of the cars on the road are worth
more than $20,000. Here again, though, let your financial situation be
your guide. If you have no assets, don't buy excess coverage.
Another issue Dennis H mentioned is that the
limits of any uninsured and/or underinsured motorist coverage that you
purchase cannot exceed the limits of your liability coverage. Such
coverage, he said, can be valuable, as it will cover lost income if
you're out of work for several months after being injured in a major
accident.
Your driving habits may also be a concern. If
your past is filled with crumpled fenders, if you have a lead foot or
a long commute on a treacherous winding road, then you should get more
comprehensive coverage.
"Consumers should also be aware that they don't
have to buy the package [of collision and comprehensive coverage],"
Dennis H, said. "If your automobile is older, if you have a good
driving record and if there is a low likelihood that it would be
totaled in an accident, but a high likelihood of it being stolen, you
could buy comprehensive but not collision." Seems like good advice for
all of the 1989 Toyota Camry owners reading this article this has
been the most stolen vehicle in the nation for several years (it's
often stolen for parts). But we would expect that most of them on the
road have well over 100,000 miles.
At this time, a rather sobering point needs to
be interjected. Just having automobile insurance doesn't protect you
from absolutely anything bad that might happen. First, the car
insurance companies needs to back up the claims that they make in the
fine details of the contract. TV ads show folksy adjustors at the
scenes of natural disasters passing out claims checks like coupons for
cocktail wieners at a supermarket. But, in case you haven't noticed,
real life is a bit different from TV ads. If you have an chance event,
your vehicle insurance companies will take a close look at your claim
before mailing you a check. And the check may be written for an amount
much smaller than you had hoped. For this reason, you should be
intimately familiar with the terms of your policy and call the
organizations with any questions you might have.
Now that you have made several hardheaded and
philosophical decisions, it's time to start shopping. Begin by setting
aside about an hour for this task. Bring all your records your
current car insurance policy, your driver license number and your
vehicle registration. Drink plenty of coffee. Have a phone at your
elbow. And, of course, power up your computer.
Begin with the internet services. If you go to
InsWeb.com or other insurance quote sites, you can type in your
information and get a list of comparative quotes. The form takes about
15 minutes to complete. If this bores you, just remind yourself that
you are saving money and you can use that money to buy something nice
for yourself. If the entire shopping process takes you two hours to
complete, and you save $800, you're effectively earning $400 an hour.
A few things to keep in mind: (1) When you use
price quote sites, you may not get instant insurance quotes. Some
organizations may contact you later by e-mail, and some that are not
"direct providers" may put you in touch with a local agent, who will
then calculate a quote for you. (A "direct provider," like Geico,
sells an car insurance policy to you directly; other firms like State
Farm sell vehicle insurance through local agents. We'll discuss the
pros and cons of each later.) (2) It's not easy to get price quotes
from these sites in all states if you live in New Jersey, for
instance, you'll probably find it faster to pick up the phone, since
most insurers currently don't provide online quotes for this state.
You can also try getting insurance quotes from
some of the insurance organizations listed on the Edmunds.com Web site
Esurance, Geico, or Progressive. The forms will take about 10
minutes each to complete.
Of course, there are many other insurers that
you can contact online. But remember, while you're researching firms,
make notes in a separate computer file or on a piece of paper divided
into categories. This will keep you from duplicating your efforts.
When you visit the different online car insurance sites you should
take note of several things:
An 800 number to call for questions you
can't get answered online
The vehicle insurance organizations
payment policy (When is your payment due? What happens if you're late
in making a payment?)
Discounts offered by the insurance
firms that pertain to you
The insurance companies consumer
complaint ratio from your state's department of insurance Web site
(more on this below)
The automobile insurance firms A.M. Best and
Standard & Poor's ratings (more on this below)
Once you have exhausted your online options,
it's time to work the phones. Those firms you haven't been able to get
an online price quote from should be contacted. Surprisingly, doing
this process verbally can actually go faster than the online
counterpart, providing you have all the information regarding your
driver license and vehicle registration close at hand. When you get a
quote, be sure to confirm the price. Also, ask them to fax or e-mail
the quote to you as a record.
While talking to the vehicle insurance firms
telephone salespeople, make sure you explore all options relating to
discounts. auto insurance organizations give discounts for a good
driving record, favorable credit score, safety equipment (for example,
antilock brakes), certain occupations or professional affiliations,
and more. For more guidance in this area, check out "How to Save Money
on auto insurance."
Always bear in mind that your mission isn't just
to buy the cheapest car insurance out there; it is to buy the cheapest
car insurance and still receive adequate coverage and service. "You
don't want to pay to get a great deal on insurance and then not get
your car repaired after an accident," Heller noted.
Your final selection should depend on two
things:
a. the reliability of the insurance firms based
on the criteria above;
b. the price of the quote.
We can all find the lowest premium, but it may
not be immediately obvious how to determine whether a organizations is
reliable. When we say "reliable," we're talking about how the insurer
treats you, the customer. Particularly, how will the companies deal
with you when you file a claim? Will you be paid the full amount to
which you are entitled? And will you be paid promptly?